Support
FAQ
Answers to the questions we hear most often, from placing an order to caring for your collection. Can't find what you're looking for? Our Contact page can put you in touch directly.
Orders & Account
Email us at info@judithleiber.com or call us at 1-888-201-5822.
You can shop at JudithLeiber.com without creating an account. However, register with us and you will be able to enjoy the following benefits: track your orders and review past purchases, add sold out items and products you love to your Wish List, and save your address and credit card details so you can shop even quicker next time.
Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy.
To re-set your password, follow the 'LOST PASSWORD' instructions on the SIGN IN page. Please note, for security reasons we are unable to send your old password via email.
Payment & Security
We accept Visa, MasterCard and American Express.
To help ensure that your shopping experience is safe, simple and secure, JudithLeiber.com uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.
NoFraud is a fraud prevention solution for eCommerce businesses. They screen transactions on behalf of businesses and alert them if they find a transaction is at high risk for fraud. This protects consumers against unauthorized credit card use and protects businesses against fraud chargebacks.
You received a message from NoFraud because your transaction had irregular shopping characteristics and/or elevated risk. NoFraud wants to confirm the transaction was made by the authorized cardholder.
After you confirm the transaction there is nothing else you need to do, unless you have been asked by a fraud analyst to provide additional information.
NoFraud will never ask you for your full credit card number, social security number, or any other personal information.
In most cases, as soon as your response is received, your order will be released for processing.
After confirming that the transaction was truly unauthorized, we recommend that you contact your credit card company or payment provider and inform them that your card has been compromised. Review the latest transactions on your account to ensure there is no other fraudulent activity to report. Your financial institution will likely put a hold on all future purchases from the compromised card or account and issue a new one for future use.
Shipping & Delivery
JudithLeiber.com ships worldwide with the exception of Thailand, Malaysia and Indonesia. If you are shipping outside the USA, the local import duties and taxes are your responsibility.
No, unfortunately international orders are not eligible for refunds on shipping and duties paid on returns. We recommend reviewing our return policy before making a purchase to ensure a smooth shopping experience.
Due to the complexities and varying regulations of international shipping, we are unable to refund shipping and duties costs for returns. We apologize for any inconvenience this may cause.
To minimize potential costs, please carefully review your order and consider our size guides and product details before purchasing. If you have any questions, feel free to contact our customer service team for assistance.
Yes, exchanges for international orders are possible. Please refer to our exchange policy or contact our customer service team for further details.
For information on delivery times and shipping charges to your destination, view our Shipping page.
All your purchases are insured against theft and accidental damage while in transit from JudithLeiber.com to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. A signature is required.
Returns & Repairs
Authenticity & Value
The best way to tell if a Judith Leiber bag is authentic is to check for the designer's stamp, which can be located along the metal frame of each purse or along the seam. If the handbag is authentic, the stamp should depict the brand name and should appear evenly spaced.
All the Judith Leiber handbags found at JudithLeiber.com are 100% authentic and are guaranteed to be the real deal. Always be wary of anyone selling a Judith Leiber bag for much less than its retail value.
There are a lot of imitation designer handbags on the web, so you need to make sure that your Judith Leiber bag is the real deal before you make a payment. All vintage Judith Leiber bags available at JudithLeiber.com are 100% real and come with the signature Judith Leiber stamp to showcase their authenticity.
If a deal seems too good to be true, that's probably because it is.
The price of a Judith Leiber purse depends on the time period and other factors such as size, design, and number of crystals. On average, Judith Leiber purses range in price from around $500 up to $6,000.
We recommend purchasing Judith Leiber handbags from reputable sources such as the official Judith Leiber website.
Judith Leiber designer bags are of exceptional quality. Each couture clutch is handmade with materials sourced from around the world and custom fit for each bag using the finest crystals and gems, undergoing strict quality control measures before being shipped out. Judith Leiber bags have lined interiors and frames made from high-quality, long-lasting metal.
Judith Leiber handbags are a great investment and hold their value very well. In fact, some vintage Judith Leiber bags sell for more than their original price tag. Judith Leiber bags never go out of fashion and can be passed down from generation to generation.
Vintage designer handbags are a great investment, with Judith Leiber classics typically going up in value as long as they are kept in good condition. Vintage bags are also great for passing down from one generation to the next due to their timeless designs and high-quality craftsmanship. Although vintage designer bags can be expensive, they provide much better value for money than fast fashion handbags that go out of fashion by next season and are unlikely to last more than a few years.
Handbag Care & Styling
Crocodile leather is the most expensive type of exotic skin and is also the most highly valued, due to its ultra-soft texture and unique patterns. When you choose exotic Judith Leiber bags, you know they will last for a long time and act as a long-term investment.
Snakeskin bags are more delicate than other types of leather bags, so you need to make sure you look after them properly. When not in use, stuff your snakeskin bag with a clean cloth or tissue paper to help it maintain its shape and prevent the leather from creasing. Also keep your bag out of direct sunlight.
To wash a snakeskin handbag, use a special exotic leather conditioner, or remove small traces of dirt and debris with a damp cloth. Allow to air dry.
Satin is a good fabric for a special-occasion purse, as it provides enhanced aesthetic appeal and feels soft against the skin. It is also a durable fabric, which means a satin bag is less susceptible to rips and tears than other fabrics. Although satin is prone to water stains, as long as you follow the care label instructions, you should not have any issues keeping your satin bags looking like new.
To keep your satin handbags in mint condition for longer, stuff your purse with non-acidic tissue paper when not in use to help it maintain its shape. Store your bags in a dry place with minimal humidity. If you soil your satin handbag, hand-wash it in lukewarm water with a detergent designed for delicate fabrics.
If you want a designer handbag that goes with everything in your closet, opt for a classic-style bag in black, grey, or white. Avoid vibrant colors such as pink, green, and red, as these shades can more easily clash with other colors.
There is a wide range of classic Judith Leiber purses in versatile styles and colors, including more muted tones such as grey, champagne, silver, and black.
About Judith Leiber
Judith Leiber handbags are known for their superior quality, with each bag made from finely crafted leather and covered with stunning, fine crystals. These designer bags also have leather and silk lined interiors, high-quality metal hardware, and a removable chain for enhanced convenience.
The best place to buy a Judith Leiber handbag is the official website, JudithLeiber.com, where you'll find all the latest collections, 100% authentic and verified.
These bags can also be purchased in select retail stores like Bergdorf Goodman, Neiman Marcus, and Saks Fifth Avenue, and on other online marketplaces such as Net-A-Porter and Moda Operandi.
You can find the best deals on Judith Leiber bags at JudithLeiber.com. Explore all the best-sellers and special order handbags, and take a sneak peek at what's coming next.
Judith Leiber couture clutches are incredibly popular with celebrities and fashionistas alike. Some of the brand's best-selling styles include novelty handbags, exotic handbags, and celebrity collaborations. If you prefer a more timeless look, the extensive selection of classic clutches is worth a closer look.
If you are new to novelty bags, you are in for a treat. A fun and playful style of handbag, novelty bags are designed to make a statement more than to be practical. When it comes to novelty designer bags, there is no one quite like Judith Leiber — known for her eclectic tastes and playful approach to fashion, her minaudiere handbags have to be seen to be believed.
Some of the most popular pieces are the Traveler Passport Clutch, great for taking on vacation, the Envelope Billions Clutch, and the Butterfly Mila, which perfectly showcases the fantastical Judith Leiber style.
Judith Leiber couture purses are entirely original in their design, with no other handbag designer offering the same level of flair and creativity. Her minaudiere bags are known for bespoke craftsmanship and make the perfect fashion accessory. Judith Leiber purses are also a great investment, as they hold their value well and, in some cases, increase in value over time.
If you are new to designer bags, you may wonder what all the fuss is about. Although luxury bags are a niche market, they are becoming increasingly popular across wider demographics due to their longevity, originality, and ability to increase in value over time.
The key to investing in a designer bag is to not just look for a brand that will make you money, but to find a handbag designer whose creations bring you joy.
As a general rule, designer bags last longer than fast-fashion bags, which are often poorly constructed from lower-quality materials. Leather handbags can last for 30 years or more if well looked after, and can be passed down from one generation to the next. Judith Leiber designer bags are known for their longevity and for holding their value, making them a great choice for your handbag collection.