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FAQ
How can I contact Judith Leiber?
Email us at info@judithleiber.com or call us at 1-888-201-5822.
Do I need to set up an account to place an order?
You can shop at JudithLeiber.com without creating an account. However, register with us and you will be able to enjoy the following benefits: Track your orders and review past purchases. Add sold out items and products you love to your Wish List Save your address and credit card details so you can shop even quicker next time
Is my personal information kept private?
Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy here.
I've forgotten my password - what should I do?
To re-set your password, follow the 'LOST PASSWORD' instructions on the SIGN IN page. Please note, for security reasons we are unable to send your old password via email.
What payment methods does JudithLeiber.com accept?
We accept Visa, MasterCard and American Express
Is it safe to use my credit card online?
To help ensure that your shopping experience is safe, simple and secure Judith Leiber.com uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.
Which countries does JudithLeiber.com ship to?
JudithLeiber.com ships worldwide with the exception of Thailand, Malaysia and Indonesia.
If you are shipping outside the USA, the local import duties and taxes are your responsibility.
Will I receive a refund on shipping and duties if I return my international order?
No, unfortunately, international orders are not eligible for refunds on shipping and duties paid on returns. We recommend reviewing our return policy before making a purchase to ensure a smooth shopping experience.
Why are international orders not eligible for shipping and duties refunds on returns?
Due to the complexities and varying regulations of international shipping, we are unable to refund shipping and duties costs for returns. We apologize for any inconvenience this may cause.
How can I avoid paying additional shipping and duties fees?
To minimize potential costs, please carefully review your order and consider our size guides and product details before purchasing. If you have any questions, feel free to contact our customer service team for assistance.
Can I exchange my international order instead of returning it for a refund?
Yes, exchanges for international orders are possible. Please refer to our exchange policy or contact our customer service team for further details.
How long does delivery take, and how much will it cost?
For information on delivery and shipping charges to your destination, view our Shipping options.
Is my package insured and do I need to sign for my order?
All your purchases are insured against theft and accidental damage while in transit from JudithLeiber.com to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. A signature is required.
How do I return an item?
Making a return is free and easy. Returns must be made within 15 days of receipt of your order. Please visit our Returns for full details.
Do you repair or refurbish Judith Leiber handbags?
Yes we do. Please visit the Repairs section for full details.
Do you authenticate or appraise Judith Leiber handbags?
Unfortunately we do not.
Who is No Fraud?
NoFraud is a fraud prevention solution for eCommerce businesses. They screen transactions on behalf of businesses and alert them if they find a transaction is at high risk for fraud. This protects consumers against unauthorized credit card use and protects businesses against fraud chargebacks.
Why am I getting an email/ca/text message from NoFraud to confirm a transaction?
You received an email from NoFraud because your transaction had an irregular shopping characteristics and/or elevated risk. NoFraud wants to confirm the transaction was made by the authorized cardholder.
After I confirm the transaction, do I need to do anything else?
After you confirm the transaction there is nothing else you need to do unless you have been asked by a fraud analyst to provide additional information.
Will NoFraud ever ask for my personal information?
NoFraud will never ask you for your full credit card number, social security number or any other personal information.
Will my order be delayed due to NoFraud?
In most cases, as soon as your response is received, your order will be released for processing.
I did not make the transaction and neither did anyone that has access to my credit card/payment account. What do I do now?
After confirming that the transaction was truly unauthorized, we recommend that you contact your credit card company/payment account and inform them that your card has been compromised. Review the latest transactions on your account to ensure there is no other fraudulent activity to report. Your financial institution will likely put a hold on all future purchases from the compromised card/account and issue a new one for future use.
How can I tell if a Judith Leiber bag is authentic?
The best way to tell if a Judith Leiber bag is authentic is to check for the designer’s stamp, which can be located along the metal frame of each purse or along the seam. If the handbag is authentic, the stamp should depict the brand name and should appear evenly spaced.
All the Judith Leiber handbags found at JudithLeiber.com are 100% authentic and are guaranteed to be the real deal. Always be wary of anyone selling a Judith Leiber bag for much less than its retail value.
What is the cost of a Judith Leiber bag?
The price of a Judith Leiber purse is dependent upon the time period and other factors such as the size, design, and number of crystals. On average, Judith Leiber purses can range in price from around $500 up to $6,000.
We recommend that you purchase Judith Leiber handbags from reputable sources such as the official Judith Leiber website.
What is the quality of a Judith Leiber handbag?
Judith Leiber designer bags are of exceptional quality. Each couture clutch is handmade with materials that are sourced from around the world and custom fit for each bag using the finest crystals and gems and undergoes strict quality control measures before being shipped out. Judith Leiber bags with lined interiors, and frames made from high-quality, long-lasting metal.
Why are Judith Leiber handbags so valuable?
Judith Leiber handbags are a great investment and hold their value very well. In fact, some vintage Judith Leiber bags can sell for more than their original price tag. Judith Leiber bags never go out of fashion and can be passed down from generation to generation.
What is the most expensive exotic skin?
Crocodile leather is the most expensive type of exotic skin and is also the most highly valued due to its ultra-soft texture and unique patterns. When you choose exotic Judith Leiber bags, you know they will last for a long time and act as a long-term investment.
How can I tell if a Judith Leiber bag is real?
There are a lot of imitation designer handbags on the web, so you need to make sure that your Judith Leiber bag is the real deal before you make a payment. All vintage Judith Leiber bags available at Judithleiber.com are 100% real and come with the signature Judith Leiber stamp to showcase their authenticity.
If a deal seems too good to be true, that’s probably because it is!
How do I care for snakeskin handbags?
Snakeskin bags are more delicate than other types of leather bags, so you need to make sure that you look after them properly. When not in use, you should stuff your snakeskin bag with a clean cloth or tissue paper to help it maintain its shape and to prevent the leather from creasing. Also, keep your bag out of direct sunlight.
To wash a snakeskin handbag, use a special exotic leather conditioner or remove small traces of dirt and debris with a damp cloth. Allow to air dry.
How are Judith Leiber bags crafted?
Judith Leiber handbags are known for their superior quality, with each bag being made from finely crafted leather and covered with with stunning, fine crystals. These designer bags also have leather and silk lined interiors, high-quality metal hardware, and a removable elbow chain for enhanced convenience.
Where can I purchase Judith Leiber handbags?
The best place to buy a Judith Leiber handbag is on the official Judith Leiber website, Judithleiber.com. Here you will find all the latest Judith Leiber collections that are 100% authentic and verified.
These bags can also be purchased in special retail stores like Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue and on other online marketplaces such as Net-A-Porter and Moda Operandi.
Where can I find the best deals on Judith Leiber bags?
You can find the best deals on Judith Leiber bags at Judithleiber.com. Explore all the best-sellers, special order handbags and take a sneak peek at what's coming next.
What are the most popular styles of Judith Leiber bags?
Judith Leiber couture clutches are incredibly popular with celebrities and fashionistas alike. Some of the brand’s best-selling bags includes their novelty handbags, exotic handbags, and celebrity collaborations. Alternatively, if you prefer a more timeless look, then their extensive selection of classic clutches is worth taking a closer look at.
Are vintage bags a good investment?
Vintage designer handbags are a great investment, with Judith Leiber classics typically going up in value as long as they are kept in good condition. Vintage bags are also great for passing down from one generation to the next due to their timeless designs and high-quality craftsmanship. Although vintage designer bags can be expensive, they provide much better value for money than fast fashion handbags that will go out of fashion by next season and are unlikely to last more than a few years.
What color bag goes with everything?
If you want to invest in a designer handbag that promises to go with everything in your closet, then you should opt for a classic-style bag in either black, grey, or white. Avoid vibrant colors such as pink, green, and red, as these shades can easily clash with other colors.
There is a wide range of classic Judith Leiber purses in versatile styles and colors, including more muted tones such as grey, champagne, silver, and black.
Is satin good for bags?
Satin is a good fabric for a special occasion purse as it provides enhanced aesthetic appeal and feels super soft against the skin. It is also a durable fabric which means a satin bag is less susceptible to rips and tears than other fabrics. Although satin is prone to water stains, as long as you follow the care label instructions to the letter, you should not have any issues in keeping your satin bags looking like new.
How to care for satin handbags?
To keep your satin handbags in mint condition for longer, when not in use, stuff your purse with non-acidic tissue paper to help it maintain its shape. Store your bags in a dry place with minimal humidity. If you soil your satin handbag, handwash it in lukewarm water with a detergent that is designed for use on delicate fabrics.
What is so special about luxury bags?
If you are new to designer bags, you may be wondering what all the fuss is about and why you should spend so much money on an accessory. Although luxury bags are a niche market, they are becoming increasingly popular across wider demographics due to their enhanced longevity, originality, and their ability to increase in value over time.
The key to investing in a designer bag is to not just look for a brand that will make you money but also to find a handbag designer whose creations bring you joy.
How long do designer bags last?
As a general rule, designer bags last longer than fast fashion bags, which are often poorly constructed and made out of poor quality materials. Leather handbags can last for 30 years or more if they are well looked after and can be passed down from one generation to the next. Judith Leiber designer bags are known for their longevity and for holding their value, making them a great choice for your handbag collection.
What is a novelty bag?
If you are new to novelty bags, then you are in for a treat. A fun and playful style of handbag, novelty bags are designed to make a statement more than they are to be practical. When it comes to novelty designer bags, there is no one quite like Judith Leiber. Known for her eclectic tastes and her playful approach to fashion, Judith Leiber’s minaudiere handbags have to be seen to be believed.
What are the most popular Judith Leiber novelty bags?
Some of the most popular pieces is the Traveler Passport Clutch that is great for taking on vacation, the Envelope Billions Clutch that is 100% blingtastic and the Butterfly Mila, which perfectly showcases the fantastical Judith Leiber style.
What makes Judith Leiber purses so special?
Judith Leiber couture purses are 100% original in their design, with no other handbag designer having the same level of flair and creativity. Her minaudiere bags are known for bespoke craftsmanship and make the perfect fashion accessory. Judith Leiber purses are also a great investment as they hold their value well and, in some cases, increase in value over time.
